FAQs

FAQs

Q1: How can I place an order?

Placing an order is easy select the desired products and go for a quote or connect with us on WhatsApp.

We have our present on Daraz shop or easetec.com.pk

We accept various payment methods, online banking, credit card/ debit card and cash on delivery (COD). Choose the option that suits you best.

While we try to get your product into your hands as fast as possible, all online orders usually take 24-72 hours to be there. In extremely rare cases, such as when we specially import a product for you, it may take up to 5 working days.

  • Physical damage to the product.
  • Product is beyond the specified warranty period.
  • Damage to the product resulting from customer abuse, unauthorized repair attempts, accidents caused by children or pets, exposure to extreme atmospheric conditions, water logging, use of non-approved chargers, reckless handling, extreme temperatures, abnormal voltage fluctuations, liquid spills, or any other damage beyond human control.
  • Failure to operate the product in accordance with the instructions provided in the manual.
  • Failure to provide proof of purchase.

Our 7-day Replacement and Checking Warranty is a service we created in order to give you peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely issues. We’ll verify your claim and replace the product for you. In case you find any of the following issues, give us a call or email us:

  • You accidentally received the wrong product
  • You have been overcharged
  • You found manufacturer defects

You can enjoy shopping at any one of Ease’s 4 outlets. They are located at:

For more information about our locations, Click Here

Yes we can help if the driver or BIOS is needed by our customer

Just send us an email on support@ease.com.pk