At Ease, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

• Technical Information: IP address, browser type, device details, and website usage data collected through cookies or analytics tools.

• Communication Information: Any correspondence with our support team, inquiries, or feedback submitted through our forms.

2. How We Use Your Information

We use your information to:

• Process and confirm orders.

• Provide customer support and warranty services.

• Improve our website, products, and services.

• Send updates, promotions, and marketing materials (with your consent).

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Delivery partners, payment processors, and IT support teams assisting us in fulfilling your order.

• Legal Authorities: If required by law, regulation, or government request.

• Business Transfers: In the event of a merger, acquisition, or restructuring of Ease.

4. Data Protection & Security

• We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure.

• While we take all reasonable precautions, no online data transmission can be guaranteed 100% secure.

5. Cookies & Tracking

• Our website uses cookies to improve user experience, track site usage, and personalize content.

• You can manage or disable cookies through your browser settings, but some site features may not function properly without them.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data, subject to legal or contractual restrictions.

• Opt out of receiving marketing communications.

To exercise your rights, contact us at [Insert Contact Email].

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy.

• Comply with legal, tax, or regulatory requirements.

• Resolve disputes and enforce agreements.

8. Third-Party Links

Our website may contain links to external websites. Ease is not responsible for the privacy practices or content of these third-party sites.

9. Children’s Privacy

Ease does not knowingly collect personal data from individuals under the age of 13. If we discover that we have unintentionally collected data from a child, we will delete it promptly.

10. Updates to This Policy

Ease reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Ease – Privacy Support
info@ease.com.pk